Privacy Policy

Our Commitment to Privacy

Our Privacy Policy was developed as an expression of our commitment to provide the highest-quality services with the highest level of integrity in dealing with our clients and partners. This Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our services. This statement will be continuously assessed as new technologies avail themselves to further ensure the integrity of your private information.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

1. Personal Information You Choose to Provide

Personally Identifiable Information

If you choose to obtain services from our partners, or us, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:

In addition to providing the aforementioned information to our partners, if you choose to correspond further with us via email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. Partners are defined as our official affiliates with whom we have struck a relationship with for the sole purpose of helping you to relocate or help you with basic needs one typically encounters when relocating to a new area. We never engage in list broker activity. Moreover, we do not knowingly collect information from individuals under 18 years of age.

2. Web Site Use Information

Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?

Generally speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other services to our clients (strictly related to your relocation).

What Are Cookies?

Cookies are a feature of Web browser software that allows Web servers to recognize the computer (NOT the user) used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?

We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our clients and prospective clients.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

Sharing Information with Affiliates

From time to time you may notice offers from outside companies advertised on our Web site. We take measures to select product or service providers that are responsible and afford privacy protections to their customers. We also make sure that these partners provide services related only to your relocation efforts. However, we cannot make any representations about the practices and policies of these companies.

Sharing Information with Strategic Partners

We may enter into strategic marketing alliances or partnerships with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding services that will assist you in your relocation. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the information, and we will not share information regarding your income or other personal financial data.

How Do We Protect Your Information?

Information Security. We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. We own and maintain a network of state-of-the-art servers housed in a secure environment. Our servers are protected by a sophisticated closed-circuit television system, a long-term digital storage system for video surveillance, and a state-of-the-art bio-metric scanner access and security. Keyless access to server cabinets offers a high level of proactive management allowing remote monitoring and logging of personnel access, Web-based management of cabinet environmentals, notification of security breaches, and monitoring of cabinet door latches.

Evaluation of Information Protection Practices.

Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.

Employee Access, Training and Expectations. Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing security@erelopro.com.

Do We Disclose Information to Outside Parties?

We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to our Web site nor the information or content contained therein. Often links to our Web sites are provided solely as pointers to information on topics that may be useful to the users of that particular Web site.

What About Links to Other Sites?

This site contains links to other Web sites. We are not responsible for the privacy practices nor the content of these sites. If you have concerns about how other Web sites collect and use information about you, make sure to read that site's own privacy policy.